Help centre
Frequently asked questions
Answers to common questions about our transportation services and how contracting works.
What services does Prince Travel provide?
We provide employee transportation, labor transportation, contract transport for companies, trips, events and group transport, and bus and vehicle hire. Each service is described on the Services page.
How do I get a quote?
Fill in the "Request a quote" form with your requirements and you will receive a reference number. Our team reviews your details and contacts you with a suitable proposal.
What information do you need to prepare a quote?
It helps to know the service type, pickup points and destination, the approximate number of passengers, days and times or shifts, and the expected start date and contract length, if any.
Can routes be designed around our shifts?
Yes. We design routes, pickup points and timings around your shift pattern, including early and evening shifts.
Do you offer long-term contracts for companies?
Yes. We offer contract transportation with a clear operating plan, an agreed service level and a dedicated point of contact for the length of the contract.
Do you handle transport for trips and events?
Yes. We organize group transport for trips, conferences, events and special occasions, and coordinate departure and return times and meeting points with you.
How do you choose the right vehicle?
We choose the vehicle class according to the number of passengers on each route, the distance, and the road and timing conditions. Vehicle types and numbers are set out in your quote.
What if our schedules or passenger numbers change?
We review the transport plan with you and adjust routes, timings or vehicles in coordination with you and in line with what we agree.
When will your team get in touch after I send a request?
Our team reviews requests as they arrive and contacts you as soon as possible. Keep your reference number to make follow-up easier.
Is my information safe when I send a request?
We use the information you send only to respond to your request and prepare your proposal, and we never sell it. See our privacy policy for details.